The Social Customer and Social Loyalty
If you have an event you would like to add to our calendar email charlie@mixingdigital.com
The Social Customer and Social Loyalty
3 Jul 2012 – 00:
Innovation Warehouse
London
1 East Poultry Avenue, London, EC1A 9PT
Style: Evening panel debate and networking drinks
Date: Tuesday 3 July 2012
Time: 6pm until 9.30pm
Price: £35 + VAT
Location: Innovation Warehouse, 1 East Poultry Avenue, London, EC1A 9PT
Register and Pay : http://socialcustomer.eventbrite.co.uk/
As *all* customers move their principle default mode to digital and “social networks” there is an opportunity for brands to interact with customers like never before. But are these “Social Customers” different? Once we wanted Brand Loyalty but “Loyalty” is more than providing an incentive to customers based on changing their pen by loyalty or economics.
Taken from the customer perspective, what will the customer expect and how do you re-engineering your business to accommodate the complex mix of …
- customer relationship & loyalty
- customer support & management
- customer marketing (customer advocacy)
- brand advocates
- influencers and trend setters
To register this event please get in touch with Charlie – charlie@mixingdigital.co.uk
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